Rutherford Cross is working in partnership with HEINEKEN UK to identify and engage a high calibre Credit Risk Manager to undertake a key role within its newly created Credit Risk team for Star Pubs & Bars. Working for one of the world's most instantly recognisable brands.  In this role you will be responsible for ensuring robust governance and control of all low and medium risk AR balances and performance against Revenue and Cost management objectives in the UK.  You will work in collaboration with the SP&B Leadership team, providing first class performance management and insight to ensure robust execution of credit policy and strategy.

The Credit Risk Manager, is responsible for managing the day to day low and medium risk credit control operations through a team of credit controllers.

Reporting to the Senior Credit Risk Manager, this role business partners SPB RODs providing first class performance management and insight to ensure robust execution of credit policy and strategy.

Primary responsibility will be for ensuring robust governance and control of all low and medium risk AR balances and performance against Revenue and Cost management objectives. You will also lead and inspire your team to effectively minimise bad debts and maximise cash flow through management of low to medium risk ledger.

Key responsibilities

• On Time in Full delivery of team objectives/KPI's & SLAs for Star Pubs & Bars Credit Risk team
• World class management and development of a team of circa 5 staff
• Effective management of the risk profile in line with KPI's of a low to medium risk accounts receivable ledger of circa £10m
• Credit approval limits of up to £0.03m
• Through effective management of the team, minimise bad debts and maximise cash flow through management of low to medium risk ledger
• Delivery of successful monthly business area reviews, business partnering RODs, to ensure appropriate collection strategies are in place achieving agreed performance objectives, KPIs and service levels (financial and customer experience related including ongoing customer experience scorecard results relating to Star Pubs and Bars)
• Progressive management and development of team of 5 (7) minimising staff attrition and overseeing their successful completion of Heineken Star Pubs and Bars staff training and accreditation plan
• Promote best in class reporting and insight (root cause and action oriented mind-set) ensuring there is clear accountability to deliver targets and transparency/understanding of performance within year to date and for full year outturn to deliver targets
• Ensure compliance with the policy and process framework within the team and robust exception/compliance reporting
• Promote a culture within teams of continuous improvement of procedures and processes from a Control of Net assets, revenue and cost management perspective using external insight when available
• Proactively work within your team to (i) analyse and exploit commercial business opportunities to promote profit growth; and (ii) ensure processes comply with HEINEKEN Global framework and HEINEKEN Behaviours
• Support projects with an impact on the operational plan or act as an SME in larger strategic and operational projects

Candidate requirements

• Experience at a management level with accountability for team objectives with a track record of high achievement and outstanding performance
• Experience of credit risk management, turnaround, credit control or lending to SME
• Experience at successfully managing change and implementing continuous process improvement to ways of working
• Strong business partnering experience

What's on Offer

The position offers an attractive basic salary of £40,000 - £50,000 + generous benefits package including bonus, flexible working hours, private medical cover, 35 days annual holiday, double matched pension (5:10) and monthly product allowance.

For a full role profile or to register your interest, please contact our recruitment partner Daryl Harper at Rutherford Cross on [email protected] or call 0131 603 8111.